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Our Terms & Conditions – What You Need to Know

When you open an account with prediksi pcso, you're agreeing to the terms that keep your account secure, your payments protected, and your gameplay fair.

Account responsibilityPayment and withdrawal rulesFair play and dispute handling
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prediksi pcso Our Terms & Conditions – What You Need to Know
HELP WITH TERMS

Get Answers About Our Terms

Questions about what you've agreed to? Our support team is here to clarify any part of our Terms & Conditions.

Live Chat Support Open a chat from within your account or the lobby.
Email Support Send your question to [email protected].
Account Settings Visit the Help section in your account dashboard.
HOW WE PROTECT YOU

Trust and Security Behind Our Terms

Our Terms & Conditions aren't just rules—they're promises about how we run the platform safely.

Data Encryption

Your account, passwords and payment details are encrypted end-to-end. We do not share your personal information with third parties without your explicit consent, except where local law requires it.

Withdrawal Verification

Before we send your first withdrawal, we verify your identity to prevent fraud. This step protects both you and the integrity of our payment system across DANA, OVO, GoPay and QRIS.

Account Separation

Your deposits are held in segregated accounts, separate from prediksi pcso's operational funds. This ensures your balance is protected even in unforeseen circumstances.

Data Retention

We retain your account records and transaction history for a minimum of five years to comply with local law and to help resolve any dispute or query about your gameplay.

Access and Deletion Rights

You can request a copy of your personal data or ask us to delete inactive information. Email [email protected] with your request, and we will respond within 30 days.

Dispute Resolution

If you disagree with our decision on a complaint, you can escalate it to our disputes team. We aim to resolve all complaints within 14 days and will explain our final decision in writing.

Frequently Asked Questions About Our Terms

We know our Terms & Conditions can feel long. Here are the questions we hear most often from players as they're setting up their account or planning a withdrawal. Each answer points to the exact part of our terms that applies.

Our account form checks your name, date of birth and email as you type. If you submit incorrect details, we'll ask you to correct them before we activate your account. This protects you from account takeover and helps us verify your identity before your first withdrawal.

No. Our Terms state that each person can hold only one account. If we detect duplicate accounts, we will suspend all of them. This rule helps us prevent fraud and keep the platform fair for everyone.

Withdrawal timing depends on your chosen method. DANA, OVO and GoPay transfers usually arrive within one hour. QRIS and bank transfers may take up to three business days. We verify every withdrawal before it leaves our system.

Before your first withdrawal, we'll ask for proof of identity—a photo ID—and verify your payment method is registered in your name. This is a one-time step that protects your account. After that, withdrawals are faster.

When you request closure, we'll pay out any remaining balance to the payment method you nominated. We keep your account data for five years per our data retention policy, but you cannot re-open a closed account with the same email.

Yes. Open your account dashboard, go to Transaction History and filter by date or game. You can view deposits, withdrawals, wins and losses. Export a full statement by emailing [email protected].

Contact our disputes team at [email protected] with a screenshot of your account and details of the transaction in question. We'll investigate within five business days and send you a written explanation of our findings.

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